email is an online emailing service provided by SuddenLink Communications, now known as Oareptimum, a telecommunications company owned by Altice USA and currently ranked as the 4th largest cable broadband services provider in the United States. 

To be honest, I don’t think it matters how many people they serve; what counts is how excellent and trustworthy their services are, and guess what? They are excellent; the organization is well-known for offering modern TV services, limitless home phone service, ultra-fast internet, and other services.

When you sign up for any of the services provided by Suddenlink or Optimum, you get an account ID, which you can use to register for a Webmail account. Further, it grants you access to the various services that Suddenlink provides to its subscribers.

SuddenLink email service is also amazing; it is simple to use and has almost the same functionality and capabilities as most popular webmail providers these days. 

You can, for example, easily import messages and contacts, create message filters, create an email signature, add contacts while composing a message, automate email cleanup, do webmail spell check, do spam security, and much more.

So, are you curious to know how you can log into your email account? Well, to utilize Suddenlink Webmail services, you must first learn how to register for the same. Once you have the email account, you can choose and control all of your Suddenlink communications services using it. 

Thus, in order to know more about Suddenlink Webmail, how you can register for it, and how you can log into it, jump straight into the write-up below.

Some Features of Suddenlink Email

A Suddenlink/Optimum ID is a one-of-a-kind that grants you access to a variety of additional services and perks offered by this internet service provider. 

After creating an Optimum ID, you can:

  • Access WiFi at over 1 million Optimum hotspots.
  • With the Optimum mobile TV App, you can watch TV on your mobile device at home or on the move.
  • Online DVR recording scheduling
  • Online access to your email and voicemail
  • Online bill payment
  • McAfee internet security is available for download.

Other than that, you can see your call detail records, bills, and other account information with an Optimum ID. It enables you to design message filters, transfer your contacts from webmail to Gmail, add a signature to your webmail, have great storage space, and so on. 

With that said, now you know that when you open an account with Suddenlink, you are given an email address and receive all of the perks listed above. 

So, if you are looking for information on the log-in procedure or how to access your Suddenlink webmail account, you’ve come to the correct place. Keep on reading further to know more about it.

How to Create a Suddenlink Email ID?

So, to begin accessing all those profits, first and foremost, you need to create your Suddenlink/Optimum ID. And for that, you must validate that you are a legitimate Optimum user. But don’t worry; follow the steps given below, and you will have your Optimum/ Email ID:

Note: To create your primary Suddenlink/Optimum ID, you need to use your home internet connection.

  1. First, open the browser and go to the Optimum page to create a Suddenlink/Optimum ID.
  2. There, you will see a form where you have to fill in some of your basic information as follows:
    1. Your Optimum Account Number in the Account Number field.
    2. Your Last Name
    3. The Phone number that you have linked to your Optimum account.
      Fill in your required info.
  1. Then, after filling in the information, enter the captcha code displayed on the screen and click on the Continue button.
    Enter the Captcha code and click Continue
  1. After that, you have to provide some of your Customer Info that is linked to your Optimum/Suddenlink account.
  2. With that done, you will have your Suddenlink ID, which you can use to log into your Suddenlink Webmail (The steps for the same are given below).

Steps to Log into Email

As discussed above in the article, Suddenlink net email has now become But, the steps to sign in to your Suddenlink email account are the same as earlier. So, if you want to know how to do that, listed below are the instructions for the same:

  1. First off, open the browser and go to the login webpage.
  2. After you have reached the webmail page, fill in your email address in the Email ID text field.
    Enter your optimum ID
  1. Then, enter your Suddenlink email account password in the Password field.
    Enter your password
  1. Finally, click on the Sign In button, and you will enter your account.
    Click Sign in

Following these steps will allow you to enter your SuddenLink webmail account, which you can use to access all the email services from any computer with an internet connection and, of course, a web browser.

However, if you face difficulty accessing your account because you have forgotten your password or are using the incorrect username, simply follow the instructions in the article. With the help of the instructions below, you can recover the necessary information in a few minutes while restoring access to your email account.

Still, if there’s any other difficulty with your webmail account, you can look into the common guide for webmail problems and solutions.

How to Fix If You Can’t Log into Suddenlink Email?

Just like any other email service, you will also run into troubles with webmail. 

There can be various types of difficulties; you may have problems entering your Suddenlink email account, which can be caused by a variety of factors ranging from a bad internet connection to your account being hacked and compromised. 

So, if you’re having trouble logging in to your Suddenlink Webmail, here are some common things that you can try:

  • As earlier said, a poor internet connection can also prevent you from accessing your account. Therefore, check if the connection is fine or not. You can try reconnecting to the network if there’s an issue.
  • Another difficulty that people have in accessing their Suddenlink email account is the wrong URL they visit. So, be certain that you are inputting the right Suddenlink website URL. You simplify your work; the link given in the article leads you to the Suddenlink email login page.
  • Moreover, if you are having other troubles with your account, like a lot of spam emails in your inbox, it might be because someone hacked your account. You can overcome this difficulty by resetting your account password.
  • Also, make sure you are entering the right Suddenlink login credentials, email ID, and password. But bear in mind the case sensitivity issue. However, if you do not remember them, you can follow the process to recover them, which is given below:

Reset Forgotten Suddenlink Email Password

  1. To begin with, open the browser and go to the Suddenlink webmail login page.
  2. Once you have reached there, click on the I Forgot My Password link present under the Password text field.
    Click on I forgot my password
  1. On the following page, you have to enter your Suddenlink email address in the given text field and fill in the captcha code displayed on the screen.
    Enter your email ID, and captcha code and click Continue
  1. Then, click on the Continue button.=
  2. After that, follow some instructions displayed on the screen, and then you will be able to reset your Suddenlink email password.

Recover Suddenlink Username

  1. Start by opening the browser on your device.
  2. Then, go to the Suddenlink email login page.
  3. Click on the I Forgot My Optimum ID link under the email ID field.
    Click on I forgot my Optimum ID
  1. After that, you have to select a way by which you can recover your Suddenlink username. Select either the Email ID or Text ID option. 
    Select an option
  1. If you have selected the Email ID option, enter your alternate email address that is linked to your Suddenlink email address. And in case, you have chosen the Text ID option, then enter the phone number on which you want to receive the text ID.
    Fill in the selected info
  1. Next, fill in the Captcha code displayed on the screen, and then, click on the Continue button.
    Enter the captcha code and click Continuee
  1. Optimum will then send you the email or message, containing your ID.
  2. Finally, follow some instructions displayed on the screen, and then you will get to know your email address.

Configure Your Suddenlink Email in Outlook

If you face any difficulty in receiving or sending emails in your Suddenlink email account when accessing it through a third-party email service like Outlook, you will need to manually configure it. You can do so by going to the mail server settings and filling in the required info. If you want to know how to do that, refer to the steps given below: 

  1. On your computer, open the Control Panel.
  2. In the top right corner of the Control Panel window, select the Small Icons option from the drop-down menu.
  3. On the next screen, click on the Mail option.
  4. Then, select the Show Profile option and click on the Add button.
  5. Enter the profile name, and then click on the Manual Setup or Additional Server Types option on the prompted page.
  6. Click on the Next button.
  7. After that, select the POP or IMAP option.

Note: When setting the IMAP protocol, you must be careful not to delete your mailbox files since this would result in the deletion of all messages in your Suddenlink email account. 

  1. Then, you will have to fill in the required mail server settings on the prompted screen (See the Suddenlink Mail Server Settings section). And, click on the Next button.
  2. You will return to the General Mail window. There, select the Always Use This Profile under the When Starting Microsoft Outlook, Use This Profile section. Then, select the profile name you just created.
  3. Now when you open the Outlook app, select your newly created profile. Now see if the reconfiguration has changed anything and you are now able to use your Suddenlink email without difficulty.

Suddenlink Mail Server Settings

When you access your Suddenlink email account from a third-party email service like Outlook, Apple Mail, etc., you may need to configure it using email server settings. These settings are given below:

Incoming Mail Server Settings

Account Type-IMAP:

  • Server Name:
  • Port No.: 993 (Require SSL) (Recommended), 143 (Non-secure, does not require SSL)

Account Type-POP3/POP:

  • Server Name:
  • Port No.: 995 (Require SSL) (Recommended), 110 (Non-secure, does not require SSL)

Outgoing Mail Server Settings

Outgoing Mail Server-SMTP

  • Server Name:
  • Port No.: 465 (Require SSL) (Recommended), 587/25 (Non-secure, does not require SSL)


Q. What is Optimum?

Ans. Optimum is a corporation that provides connection and telecommunication services. They are one of the major technology providers in the United States, serving millions of consumers and small companies around the country with Internet, TV, home phone, and mobile services. And Suddenlink Webmail has now become the Optimum Webmail.

Q. How can I get into my Suddenlink email?

Ans. To access your emails, go to Your existing email address will not change, so you can enter your email address and password in the respective fields and click on the Sign-in button to enter your account.

Q. What is happening to my local Suddenlink Store? Will it affect my webmail?

Ans. The present Suddenlink location has been renamed to Optimum, and they are building even more additional locations across their service region. You can visit beginning for the most up-to-date store locations, hours, and information. 

And no, it won’t affect your Suddenlink net home webmail. You can still access it by going to the email login page and filling in your login credentials.

Q. Do I still need to go to to access My Account?

Ans. Unfortunately no, as this website was decommissioned. To manage your account, as mentioned earlier in the write-up, you can go to and sign in with your Suddenlink/Optimum ID and password.

Q. Can I still manage my account on the fly using the Suddenlink Support app?

Ans. The Suddenlink Support App is no longer accessible. Instead, go to and download the Optimum Support app.


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