Bigpond Webmail is an online email service under Bigpond Internet Services, an Internet Service Provider owned by Telstra, Australia. It is a simple, fast, efficient, and user-friendly web-based email, which provides consumer-grade Webmail service to a Bigpond Internet service user. webmail was launched in 1997 provided an advanced level of email service to its users. It is an online email service provider that allows its users to use email online. Many companies also use it to communicate with their customers.

What is Bigpond Webmail?

Bigpond Webmail is a webmail service offered by Telstra Corporation Limited. You can use email software to send and receive the email, but it’s also easy to use Telstra Mail in a web browser.

You can access your Bigpond mail using a browser that supports cookies, such as Internet Explorer or Google Chrome. You can access your Bigpond mail using your Telstra ID.

What is Telstra Bigpond Webmail?

Telstra Bigpond offers a free webmail service to its customers. Webmail allows you to access your email web interface or mailbox, as it is often called. Webmail can be accessed anonymously and to registered Telstra Bigpond email accounts. You need not be a Telstra Bigpond customer to get a Bigpond email address and use the Telstra Bigpond webmail service.

Telstra Bigpond Webmail is the webmail interface of Bigpond Email. You get 10 GB of space and unlimited email addresses and Bigpond Email when you subscribe to Bigpond Broadband.

Telstra Webmail Bigpond enables users to access their email using an Internet browser, allowing, for example, the use of IMAP and POP3 email clients.

Telstra Bigpond Webmail Login / Bigpond Webmail Login

Bigpond webmail login is easy to access through the Telstra Bigpond webmail login website. Bigpond email web login is a secure way to access Bigpond email account, and Bigpond email webmail login is also user-friendly.

Login with Username and Password:

You can follow these simple steps to access your Bigpond email account:

1. Open your web browser and go to Bigpond Webmail ( or Telstra Bigpond Webmail (

Bigpond Webmail Login

2. Enter your full Email address (ending in ‘’ or ‘’) and Password in respective fields.

3. Check the “I am not a robot” check box.

4. Click on “Remember me” if you want your browser to remember your Username for subsequent login.

5. Click on “Log in” to access your Bigpond webmail mailbox.

Login using Telstra Account Business ID:

If you have a Telstra Account Executive, You can enter your Business ID to access the webmail account.

Follow these steps to login into your account:

1. Open your web browser and go to Bigpond Webmail or Telstra Bigpond Webmail.

Login with Business ID

2. Enter your Telstra Account Business ID (e.g., tb123456) in the Business ID box.

3. Check the “I am not a robot” check box.

4. Click on “Log in” to access your Bigpond email account.

Login with Telstra Digital Certificate:

To log in with Telstra digital certificate, you need to have a digital certificate provided by a Telstra account. If you don’t have the Telstra certificate or have lost your certificate, you can create your new digital certificate by following the steps.

If you already have a digital certificate, then follow these steps to login into your Bigpond webmail account:

1. Open your browser and go to Bigpond Webmail or Telstra Bigpond Webmail.

Login with Certificate

2. Click on the “Login with digital certificate” button, and it will verify your account certificate.

If your certificate is matched with your Telstra account certificate, you will be redirected to the Bigpond webmail account.

Create or Replace Telstra Digital Certificate:

If you don’t have a Telstra digital certificate or lost your certificate, or want to replace your certificate with a new one, then follow these simple steps:

1. Open your browser and go to It will open a Certificate for Authorised Representative page.

Create Digital Certificate

2. Enter First Name and Last Name and Telstra Account Number.

3. Click on “Submit,” It will generate a new digital certificate for your Telstra Account.

How to Reset Bigpond Webmail Username?

To reset your Bigpond Webmail username, please follow these steps:

1. Open your Bigpond Webmail login page.

2. Click on “Forgot?” in the Username text box.

Reset Bigpond Username

3. It will slide down a box to enter your registered email address OR Account number or Business ID, First name, and Last name to verify your account.

4. Once the entered detail is verified, Bigpond will send your Username on your registered email address and mobile number.

How to Reset Bigpond Webmail Password?

1. To reset your Bigpond Webmail password, please follow these steps:

2. Open your Bigpond Webmail login page.

Reset Bigpond Password

3. Click on “Forgot?” in the Password text box.

4. It will slide down a box to enter your Username and Account number or Business ID to verify your account.

5. Once the entered detail is verified, Bigpond will send your Password to your registered email address and mobile number.

Reset your password

Note: You can open Bigpond Reset your password page, enter your Username, and click on “Send an email,” It will send you an email containing your Username in the email.


How to Register a Bigpond Telstra Account?

Bigpond Telstra Account Registration is a method to register the new Bigpond Telstra Account. To register a Bigpond account from your personal computer, you have to go to and fill out the online registration form.

To create a Telstra ID, you’ll need one of the following:

  • Telstra mobile number
  • Telstra landline phone number
  • Telstra account number

After you fill out the form and press the submit button, you must wait until your account is active.

Follow these steps to register a Bigpond Telstra account:

1. Open your browser and go to the REGISTER WITH TELSTRA ID page (

2. Click on the “Create a Telstra ID” button, and it will redirect to a new page.

create a Telstra ID

3. Click on the “Let’s get started” button to start the registering process. It will open a page “Create Create my Telstra ID” form to fill in the details.

4. Enter an Email and Password that you want to use for your Telstra account.

Enter account details

5. Click on Next, and it will open up a new page to enter your First Name, Family Name, and option that you want to use to verify and link your Telstra account.

6. You can choose your Telstra account number or Mobile number registered with Telstra service.

7. Once done, click on Next and It will verify your account details and create an account online.

Note: You need to wait until Telstra approves the account before you can access your account.

How to Access Email Using Your Email Client and Smartphone?

The ability to send and receive electronic communications is important in every aspect of life today, whether for business or personal reasons. In recent years, one of the most popular alternatives has been through an email client (sometimes called a mail client or email program). Users can read and compose emails through this software, just like with webmail.

Telstra Bigpond Email Server Settings

  • Your name: Enter your name as you’d like it to appear in emails you send
  • Account type: IMAP

Incoming server details

  • Server address:
  • Port: 993
  • Encrypted connection: SSL

Outgoing server details

  • Server address:
  • Port: 587
  • Authentication: Yes
  • Encrypted connection: With TLS/STARTTLS (preferred) or SSL Encryption
  • Username: Enter your full email address (ending in ‘’ or ‘’)
  • Password: Enter your Telstra email account password, which will be case-sensitive

Other settings to check

Ensure the checkbox is ticked for Outgoing server requires authentication – in most mail clients, this is not ticked by default. Use:

  • Secure Sockets Layer (SSL) with the POP and SMTP connection and SMTP authentication for security.
  • Ensure that your operating system and email client have the latest updates.

Video credit: Telstra

What are the Benefits of Registering a Bigpond Telstra Account?

There are many benefits of registering a Bigpond Telstra account, including:

Monitor your calls and data usage

The benefit of registering a Bigpond Telstra account is keeping track of your mobile usage. Bigpond account updates. You do not have to pick up the phone to see how much credit you have or if you are charged for extra services. You can quickly check it online.

Once you register for a Bigpond Account, you can see the balance that exists in your account and the credit limit. You can also check the account balance for each inclusion. You can see your total data usage for the month and what you have used. It is excellent for making sure your children do not overuse.

You will also see all of your mobile bills online. A Bigpond account is convenient for all customers, whether they use their mobile phone only occasionally or are highly interested in using a mobile phone. With Bigpond, you can pay your bills online. It is a time-saver that lets you straightforwardly do all the transactions.

View and pay your bills

Bigpond’s name is the registered trademark of Telstra. Bigpond is the portal where you can view and pay all your Telstra bills. You also get a Telstra email ID, which you can use as your Bigpond email address.

Bigpond is your account management site, where you can manage all your Telstra services. You can also manage your Telstra account, view payments, view bills, and change contact details at Bigpond. Your Bigpond account is automatically created when you sign up for a Telstra home service.

Manage your Telstra services

The Bigpond account can be created online, and you can use it to manage all the services associated with your Telstra home phone and internet connections. The Bigpond account allows you to see how much data you are using in a month and choose if you want to increase or decrease it.

You can also set a data limit on your children’s phones and turn off the service if they exceed the usage limit. The Bigpond account allows you to see what calls your family members have made and received and block a phone service if someone has misused it. Bigpond also allows you to contact Telstra via email and receive updates on all the services you use.

Order products and services online

You will be eligible for a BigPond Buddy account to order BigPond products and services online. You can also check your BigPond account by logging in to the My Account section.

Enjoy exciting membership benefits with Telstra Plus

Besides connecting to the Internet, having a Bigpond account allows you to take advantage of great membership benefits with Telstra Plus.

Bigpond Webmail Technical Support

Bigpond webmail technical support is helpful if you face problems with your webmail access. The first thing you must do is confirm whether your problem is about your webmail account. If yes, then you must contact Bigpond customer service for technical support.

You can contact the Telstra tech support via:

Telstra phone number: 13 22 00

Chat support:


1. How to Retrieve Old Emails From Bigpond Webmail?

To retrieve your old emails from Bigpond Webmail, you can follow these steps: Log in to your Telstra mail from your browser. 

  1. Go to the Trash folder.
  2. Select the check box available to the email you want to recover. 
  3. Now, choose the ‘More’ option.
  4. Select the ‘Move To’ option from the list. 

I suggest you try this method once, and if you are unable to move the selected email to another folder, you can try the below-given method:

  1. Log in to your Bigpond Webmail via POP3.
  2. Click on the ‘Save’ option.
  3. Choose the folder you want to move the email to *Next, click on the ‘Move’ option.

This is the simple method to retrieve your old emails from Bigpond Webmail.

2. How Do I Access My Bigpond Webmail?

To get to your BigPond email using the Webmail service, follow these steps: 

1. Go to and click on the webmail link.

2. Enter your BigPond username (or email address) in the ‘Email address’ field, then click ‘Login.’

3. Next, enter the password for your BigPond account and click ‘Login.’

4. Once you have logged in, you will see a list of all of your BigPond email accounts and the unread email message count for each.

5. You can click on any email account in the list to access the email account.

3. How to Block Emails on Bigpond Webmail?

Telstra Bigpond webmail provides two options for

delegate a person or company not to be able to send emails to you.

1. Use the Block Sender option on the top-right corner of the screen (above the Mail icon).

2. Log in to Bigpond webmail.

3. Select Settings from the sub-menu on the top-right corner.

4. Select Mail from the left-hand menu.

5. Select Blocked Senders from the sub-menu on the top-left corner of the screen.

The blocked sender’s option is available on that page.

4. Can I Put an Image on My Bigpond Webmail Signature?

Yes, you can put an image on your bigpond signature. To do this, you have to create a rich text signature in your Email.

5. Can You Get a Preview Pane in Bigpond Webmail?

Yes. You can preview a pane in Bigpond Webmail by clicking the preview button on the toolbar.

In conclusion, the webmail service is a convenient way for you to check your email without using your computer. You can access your mail from any device, including a mobile phone, tablet, or laptop. If you have an account with Telstra Bigpond, you will receive emails from your account in your webmail inbox.

If you do not have an account with Telstra Bigpond, you must create an account with them. If you already have an account with Telstra Bigpond, you will need to login into your account before accessing webmail.

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