If you are wondering, what is a webmail service by Bigpond, we’re here to provide you with the answers.

Bigpond Webmail is an online email service, owned by Telstra, Australia. It is a simple, fast, efficient, and user-friendly web-based email.

With this service, you get 10 GB of space, unlimited email addresses, and Bigpond Email login when you subscribe to its Broadband.

bigpond webmail

Telstra Webmail login enables users to access their email using an Internet browser. It even allows the use of different IMAP and POP3 email clients like Outlook, Mailbird, or Apple Mail. 

Let us find the ways to register, log in, password reset, and contact the customer support service of the Big Pond. 

Telstra Webmail Login / Bigpond Webmail Login

Bigpond webmail login is easy to access through the Telstra webmail login website. This web login is a secure way to access the Bigpond email login account. Let us find the different ways to log in to this service. 

Login with Username and Password:

In order to log in, you will need the username and password of your account. You can follow these simple steps to access your Bigpond email login account:

1. Open your web browser and go to Bigpond Webmail.

bigpond webmailc

2. Enter your full Email address (ending in ‘@bigpond.com’ or ‘@bigpond.net.au’) and Password in respective fields.

3. Check the “I am not a robot” check box.

4. Click on “Remember me” if you want your browser to remember your Username for subsequent login.

5. Click on “Login” to access your Big Pond webmail mailbox.

Thus, in this way, you can simply log in to your account within a few minutes of effort.

Login using Telstra Account Business ID:

If you have a Telstra Account Executive, You can enter your Business ID to set up a webmail account.

Follow these steps to log into your account:

1. Open your web browser and go to Telstra Bigpond Webmail.

Telstra Bigpond Webmail

2. Enter your Telstra Account Business ID (e.g., tb123456) in the Business ID box.

3. Check the “I am not a robot” check box.

4. Click on “Log in” to access your Big Pond email account.

Hence, if you have a business account, you will need to follow the above steps to log into it.

Login with Telstra Digital Certificate:

To log in with Telstra digital certificate, you need to have a digital certificate provided by a Telstra account. If you don’t have the Telstra certificate or have lost your certificate, you can create your new digital certificate by following the steps.

If you already have a digital certificate, then follow these steps to log into your Bigpond webmail account:

1. Open your browser and go to Bigpond Webmail.

2. Click on the “Login with digital certificate” button, and it will verify your account certificate.

If your certificate is matched with your Telstra account certificate, you will be redirected to the Bigpond webmail account.

Also Read: How To Manage Your Emails Better For Work and College

Create or Replace Telstra Digital Certificate:

If you don’t have a Telstra digital certificate, lost your certificate, or want to replace your certificate with a new one, then follow these simple steps:

1. Open your browser and go to https://register.telstra.com.au/online/replace_cert2Teg.html. It will open a Certificate for Authorised Representative page.

Certificate for Authorised Representative page

2. Enter your First Name, Last Name, and Telstra Account Number.

3. Click on “Submit”. 

A new digital certificate for your Telstra Account will be created by the above process.

How to Reset Bigpond Webmail Username?

If you want to reset your Bigpond Webmail username, please follow these steps:

1. Open your Big Pond Webmail with this URL – https://signon.bigpond.com/login

2. Click on “Forgot?” in the Username text box.

Click on Forgot in the Username text box

3. It will slide down a box to enter your registered email address OR Account number or Business ID, First name, and Last name to verify your account.

4. Once the entered detail is verified, Bigpond will send your Username to your registered email address and mobile number.

Now, let us see how to reset the password for this service. 

How to Reset Bigpond Webmail Password?

If you want to reset your Bigpond Webmail password, it is an easy job to do. Please follow the steps below to do a password reset.

1. Open the Reset your password page. 

2. Enter your Username and Account number or Business ID to verify your account.

3. Once the entered detail is verified, Bigpond will send your Password to your registered email address and mobile number.

Hence, in this way, you can easily reset and set up an impossible to guess passwords for email account.

How to Register a Telstra Webmail Login Account?

The Telstra webmail login account registration is a method to register the new Bigpond Telstra Account. To register a Bigpond account from your personal computer, you have to go to Bigpond.com.au and fill out the online registration form.

To create a Telstra ID, you’ll need one of the following:

  • Telstra mobile number
  • Telstra landline phone number
  • Telstra account number

After you fill out the form and press the submit button, you must wait until your account is active.

Follow these steps to register a Bigpond Telstra account:

1. Open your browser and go to the URL – https://myid.telstra.com/register/#/.

2. Click on Let’s get started.

Bigpond Telstra account

3. It will open a page to enter Your account email. Type in your email ID, check-on I’m not a robot, and select Next

Telstra Bigpond account

4. You will receive a 6-digit code in your email. Type that code in the space provided.

Bigpond registrations

5. Now fill out the Enter account details form on the next page. You will need to provide your Telstra account number, mobile number, or landline number. 

6. Once done, click on Next, and it will verify your account details and create an account online.

Although, you will need to wait until Telstra’s approval for the account. However, your patience will be worth it, as it comes among the preferred emails when signing up to a Casino.

Benefits of Registering a Bigpond Telstra Webmail 

There are significant benefits of using Webmail in comparison with email. Below are some of the major benefits of registering a Telstra webmail login account.

Monitor your calls and data usage

The benefit of registering a Telstra account is keeping track of your mobile usage. Once you register for a Big Pond account, you can see the balance that exists in your account and the credit limit. You can also see your total data usage for the month and what you have used. 

View and pay your bills

Bigpond is your account management site, where you can manage all your Telstra services. You can also manage your Telstra account, view payments, view bills, and change contact details at Bigpond. 

Bigpond email login

Manage your Telstra services

The Bigpond account can be used to set a data limit on your children’s phones and turn off the service if they exceed the usage limit. 

It allows you to see what calls your family members have made and received, and block a phone service if someone has misused it. 

Order products and services online

You will be eligible for a Big Pond Buddy account to order BigPond products. Further, there are other services online, which you may check by logging in to the My Account section of Telstra webmail login account. 

Enjoy exciting membership benefits with Telstra Plus

Besides connecting to the Internet, having a Bigpond account allows you to take advantage of great membership benefits with Telstra Plus.

How to Block Emails on Bigpond Webmail?

If you want to block emails on your Big Pond email account, you can do that easily through the steps below:

  1. First, do a login into your Big Pond mail account.
  2. Move your cursor to the top-right corner, and select Settings
  3. Go to the left-hand menu and click on the option, Mail
  4. Select Blocked Senders from the sub-menu in the top-left corner of the screen.
  5. There will be a pop-up screen. Type the email address that you want to block.
  6. Select Add

Hence, in this way, you may block any email that doesn’t let you sleep at night. This process is even easier than blocking an email on Outlook.

Bigpond Webmail Technical Support

If you are searching for an answer to the question, why is Telstra Webmail down, you might get help from the technical support team of the service. 

Bigpond webmail technical support is helpful if you face problems with your webmail access. The first thing you must do is confirm whether your problem is about your webmail account. If yes, then you must contact Big Pond customer service for technical support.

You can contact Telstra tech support via

Telstra phone number: 13 22 00

Chat support: https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2ftcom%3aconsumer%3acontactus 

Find store location: https://www.telstra.com.au/find-us 


In conclusion, the webmail service is a convenient way for you to check your email without using your computer. You can access your mail from any device, including a mobile phone, tablet, or laptop. 

telstra webmail login

If you have an account with Telstra Bigpond, you will receive emails from your account in your webmail inbox. You must create an account with them if you do not have an account. 


Ans: Losing important messages is one of the reasons to archive your emails, from time to time. To retrieve your old emails from Bigpond Webmail, you can follow these steps:

  1. Log in to your Telstra mail from your browser.
  2. Go to the Trash folder.
  3. Select the checkbox available to the email you want to recover.
  4. Now, choose the ‘More’ option.
  5. Finally, select the ‘Move To’ option from the list.

Thus, in this way, you can easily retrieve your old emails from Bigpond Webmail.

Ans: To get to your BigPond email login using the Webmail service, follow these steps:

  1. Go to bigpond.com and click on the webmail link.
  2. Enter your BigPond username.
  3. Type your password for your BigPond account and click ‘Login’.
  4. Once you have logged in, you will see a list of all of your BigPond email login accounts.
  5. You can now click on any email account in the list to access your account.

Therefore, you may access your Big Pond Web Mail easily through the above steps.

Ans: Yes, you can put an image on your bigpond signature. To do this, you have to create a rich text signature in your Email.

Ans: You can preview a pane in Bigpond Webmail by clicking the preview button on the toolbar.

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